CRM Comparison

Whether you are a small growing business or a well-established corporation, you likely have noticed that it is getting harder and harder to keep track of your interactions with your clients and this can lead to losing potential leads. Regardless of your industry, a CRM may be the solution for you.

 

CRM Comparison

CRM stands for Customer Resource Management. There are many tools included in CRM solutions that let you keep track of your tasks, events, contacts, interactions with these contacts, leads, deals, and more. A simple Google search for best CRM and you will discover there is a truly overwhelming number of options for you to choose from. Following, I will offer you a narrowed down selection of which solutions seemed best to me, and why.

Less Annoying CRM.png
  • Freemium: No

  • Free Trial: Yes (30 Days)

  • Starting Price: $10/user/month

 

  • Mobile App: No (However, they do have a mobile interface for your mobile browser.)

  • Business Size (Suggestion): Small sized businesses

  • Support: Phone, email, and knowledge base

Overview: This is a great solution for small companies that want something that is extremely simple to use and will get the job done. It is limited in its abilities past contact management and simple sales management. They are known for their excellent customer service.

HubSpot.png
  • Freemium: Yes

  • Free Trial: Yes (30 Days)

  • Starting Price: Free forever (CRM only, separate marketing, sales, and service hub add-ons are extra)

  • Mobile App: Yes

  • Business Size (Suggestion): Small to enterprise-sized businesses

  • Support: Phone, email, and knowledge base

Overview: HubSpot has so many different plans that there is likely a solution for anything you would like to achieve. Aside from their free CRM solution they have a free sales hub and marketing hub add-on. These add-ons also have paid plans, along with a paid service hub plan, in which there are more features available to you. All in all, there is great potential for growth within your company, however, the price can get to be quite a significant investment. Once you get past basic plans there is a required on-boarding fee of $600.

FreshSales.png
  • Freemium: Yes

  • Free Trial: Yes (30 Days)

  • Starting Price: $12/user/month (billed annually, $19/user/month if billed monthly)

  • Mobile App: Yes

  • Business Size (Suggestion): Small to enterprise sized businesses

  • Support: Phone, email, online chat, and knowledge base

Overview: Just as with HubSpot, Freshsales offers a freemium version that at least allows you to get started with a CRM until your company grows enough to need some of the features offered in paid plans. Freshsales plans however, tend to be a tad bit more affordable. There are four paid plans, ranging from $12-$79/user/month.

NutShell.png
  • Freemium: No

  • Free Trial: Yes (14 Days)

  • Starting Price: $19/user/month (billed annually, $22/user/month if billed monthly)

  • Mobile App: Yes

  • Business Size (Suggestion): Small to medium sized businesses

  • Support: Phone, email, and knowledge base

Overview: With Nutshell there are no limits to the number of contacts you can manage. It also has good integration with email providers such as Outlook, Gmail, Exchange, and Office 365. It also integrates with Gmail and Outlook calendars. Onboarding is not required, however, there is an option to do so starting at $350.

Nimble.png
  • Freemium: No

  • Free Trial: Yes (14 Days)

  • Starting Price: $9/user/month (billed annually, $12/user/month if billed monthly)

  • Mobile App: Yes

  • Business Size (Suggestion): Small sized businesses

  • Support: Online chat, email, and knowledge base

Overview: Nimble has integrations with Outlook that allow you to see your Nimble contact information from within Outlook. Nimble also has strong integrations with social media sites such as LinkedIn and Facebook. This allows you to keep track of what your contacts are talking about on social media platforms and jump in at the right time. The Nimble Prospector feature also makes it extremely easy to find contact information on someone by searching multiple platforms for you.

Salesforce.png
  • Freemium: No

  • Free Trial: Yes (30 Days)

  • Starting Price: $25/user/month (for up to 5 users, billed annually)

  • Mobile App: Yes

  • Business Size (Suggestion): Small to Enterprise sized businesses

  • Support: Phone, email, online chat, and knowledge base

Overview: Salesforce is one of the best-known leaders in CRM solutions. Out of the options I have listed, I would declare this one the best options for very large companies and enterprises. It is extremely customizable to your company, which means it may not always be the nicest interface to look at if you do not know what you are doing. There is a very large number of integrations available. Onboarding fees can add up very quickly and the process can be quite extensive. Overall, this solution is for those who need extensive customization and potential for large growth.

That’s all for now! Keep in mind, this is just a small selection out of many more options. Every business has individual needs, and these selections seem to be able to work with you to fit those needs. If you like the content or have questions, sign up for our email list to stay in the loop for solutions or weekly content.

Written By:

 
Matthew Fontana

Matthew Fontana

Engineering Co-op at Perception Engineering